Complete peace of mind

Audi launches complimentary Roadside Assistance

with Audi Genuine Care servicing.

Meet SIRA - Service Initiated Roadside Assistance.

3 April, 2018


Audi Australia has launched a new initiative designed to ensure customers enjoy complete peace of mind throughout the life of their vehicles, even if the unexpected happens along the way. It’s called SIRA, or, Service Initiated Roadside Assist, and as the name suggests, it’s a system whereby customers whose Audi vehicle is out of warranty and up to nine years old, receive 12 months complimentary Roadside Assistance when they choose an authorised Audi dealer to service their vehicle.

Audi’s comprehensive AudiCare 24-hour Roadside Assistance comes with each new Audi vehicle as part of the standard three year warranty (or longer when a customer purchases an Audi extended warranty). Previously at the end of that period, the Roadside Assistance has been available to purchase at an additional cost, but now, simply by maintaining your vehicle with an authorised Audi dealer, Audi Roadside Assistance is extended at no cost for up to 12 months.

 

Audi Australia has launched a new initiative designed to ensure customers enjoy complete peace of mind throughout the life of their vehicles...

Our factory trained technicians... use the very latest software and diagnostic equipment

 

“Modern Audi vehicles are highly sophisticated, and so it stands to reason that Audi dealers are in the best position to provide maintenance and repair, with the same meticulous attention-to-detail that went into the original design and manufacture,” says Jerome Figuiere, Aftersales Director at Audi Australia.
 
“Our factory trained technicians are equipped with specialist tools, they use the very latest software and diagnostic equipment, and of course they only use Audi Genuine Parts. There is no substitute for the confidence that only an Audi dealer can provide, when it comes to maintenance and repair, and our new SIRA initiative is simply an extension of that confidence,” said Mr Figuiere.

 

 

The real benefit of Roadside Assistance is peace-of-mind. Around the clock, seven days a week, 365 days a year, customers are covered should the unthinkable happen. Whether that be assistance with something as simple as a flat tyre or flat battery, emergency fuel right through to a mechanical issue or even assistance in the event of an accident. Should the issues not be something that can be fixed on the spot, Audi’s 24-hour Roadside Assistance will arrange towing and where necessary, even assist with emergency transportation and accommodation should the need arise.

Service Initiated Roadside Assistance (SIRA)

Around the clock, seven days a week, 365 days a year...